POSITION SUMMARY: The position is responsible for the overall operation and financial success of an assigned portfolio of properties.  Duties will include supervision of maintenance staff, negotiation of property services contracts, vendor selection, operating and capital improvement budget preparation, tenant lease management, and providing first-class customer service to tenants.  This individual will work closely with Leasing, Accounting, Construction and Asset Management. The work environment is a collaborative, fast-paced entrepreneurial setting. Property Managers are expected to be in the office or on the properties at least 4 days per week.  Some properties are located outside Atlanta so moderate travel is expected.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Prepares annual property business plan to maximize profit potential and operating efficiency.
• Communicates with listing brokers, both internally and externally, regarding marketing and leasing properties. Direct tenant contact for assignments.  Performs (delivery of space) initial new lease walkthrough/turnkey from build-out, Certificate of Occupancy and move
• Responsible for move out inspections and procedures when tenants
• Maintains the appearance and functionality of vacant
• Performs all duties as required by specific leases, including the collection of rents, default notifications and the continued performance of Landlord services. Follows up on tenant lease compliance including but limited to insurance, gross sales reporting,
• Responsible for the financial success and control of the property, working with the property accountant to prepare monthly operating statements, issue operating cost escalation and tenant service request invoices, collect payment for escalation or for special work
• Negotiates and administers all service contracts under the direction of the COO/Asset Manager and in coordination with Assistant Property
• Works with Assistant Property Manager to track review, approval and costs of maintenance requests in MRI
• Coordinates all service and purchases to be in accordance with annual business plan & specific spending guidelines.
• Oversees tenant improvement construction projects and capital improvements as required. Coordinates initial design and specifications with Development.
• Develops positive relationships with all tenants and handles the maintenance needs timely in accordance with lease requirements on a daily basis.
• Ensures compliance with portfolio-wide initiatives and required local, state, federal laws, and regulations that pertain to the operating of facilities.
• Performs monthly property inspections and quarterly detailed inspections monitoring capital projects and maintenance and provides recommendations that maximize property efficiency and competitive market position.
• Reviews annual CAM/Tax/Insurance, etc., billing reconciliations prepared by Accounting team.
• Billing and collecting past due amounts from tenants.
• Provides direction from a property management standpoint to the Acquisitions team and participates in property due diligence tours.

MINIMUM REQUIREMENTS:

• Minimum of 6-8 years’ experience in retail property management. Experience with renovations/construction a plus.
• Ability to manage at least 1 million square feet of retail space, including national and local tenants.
• Excellent written and verbal communication skills with both internal and external customers.
• Proficient in MS Word and Excel, accounting/lease systems (MRI Preferred).
• Familiar with and can maintain lease management systems: Rent roll, delinquency reporting, etc.
• Ability to work independently, providing team leadership to the property management department.
• Ability to interact in a positive manner with support departments, including leasing, accounting, and
• Strong business judgment and ability to establish and implement short, medium and long-term goals based on the owner’s objectives.
• Working knowledge of industry standards, market conditions, and vendor compliance.
• Strong organizational skills; must be detail oriented.
• Strong customer service skills with the ability to foster relationships and solve problems.

About Poline Search Partners

Poline Search Partners is an international executive search firm specializing in the shopping center industry. We serve property owners, developers, retailers and service providers who are seeking remarkable talent and work to align them with candidates who are eager for new growth opportunities. Since 1979, our team has been connecting companies and candidates with a commitment to integrity and client satisfaction—making us the industry’s most trusted leader in recruitment.

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