The Assistant Director of Facility Operations plays a key leadership role in shaping the daily experience of students and members who use FGCU’s recreation spaces. This position provides hands-on operational direction for the University Recreation & Wellness Center, Recreation Fields, and the Recreation Outdoor Complex. The Assistant Director oversees facility operations, maintenance, reservations, and membership services, while managing budgets, supervising professional and student staff, and leading risk management efforts. Working closely with department leadership, this role also contributes to assessment, long-range planning, and continuous improvement of programs, services, and facilities. The ideal candidate is an organized, people and student-centered professional who enjoys building strong teams, solving problems in real time, and creating safe, welcoming, and well-run recreational opportunities and spaces.

Job Description

Typical duties include but are not limited to:

• Manages the day to day operations of University Recreation Facilities.
• Directs routine and preventative maintenance processes, oversees schedules, and ensures proper maintenance of facilities and equipment.
• Oversees facility reservations and rental activities, including facility use agreements, invoicing and reconciliation, software management, and acting as department representative.
• Develops and manages the operating budgets for the assigned functional area to ensure program alignment with fiscal allocation. Monitors expenses, researches and recommends purchase options, prepares requisitions, and invoice reconciliation.
• Oversees the recruitment, hiring, and training of staff and part time OPS staff that assist in carrying out the goals and objectives of the functional area.
• Develops and implements risk management and safety plans. Ensures compliance with Federal, State, and University safety regulations and policies. (OSHA, Florida State Fire Code, etc.)
• Participates in goal setting and long-range planning. Develops goals, student learning outcomes, and program objectives. Assists with the development and implementation of the overall departmental strategic plan.
• Collects and analyzes data to assess and evaluate programs and initiatives. Prepares monthly reports, presentations, and proposals.
• Assists in the development and implementation of policies, procedures to ensure effective operations.
• Stays current on trends and best practices to develop new and improved programming. Participates in state, regional, and national professional organizations, conferences and workshops.
• Provides administrative oversight for University Recreation & Wellness’ membership services operation. Manages facility operation aspects of the membership management software and ensures proper cash handling procedures. Assists in development, recommendation, and coordination of capital improvement projects, equipment purchases and installations.

Other Duties:

• Assists with special projects as assigned.
• Performs other job-related duties as assigned.
• Serves on assigned University Recreation & Wellness and university work teams and committees as needed.

Required Qualifications:

• This position requires either eight years of directly related full-time experience or, as an alternative, a Bachelor’s degree from an accredited institution in Recreation Management, Sports Administration, or closely related field and four years of full-time experience directly related to the job functions.
• Current CPR, First Aid, and AED certifications or able to obtain within three months of employment.
• Full-time professional experience related to the position.
• Valid driver’s license.
• Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, and Outlook).
• Any appropriate combination of relevant education, experience, and/or certifications may be considered.

Preferred Qualifications:

• Master’s degree from an accredited institution in Recreation Management, Sports Administration, or closely related field.
• Two years of full-time professional experience in higher education campus recreation related to the position.
• Experience scheduling and supervising the work of students, support, and professional employees.
• Experience with Innosoft Fusion software.
• Certification as a CPR/AED/First Aid Instructor.

Knowledge, Skills & Abilities:

• Knowledge of campus recreation, facility operations, personnel management, and event management.
• Knowledge of risk management standards and practices.
• Knowledge of inventory control principles and methods.
• Knowledge of marketing principles including promotion, fundraising, and public relations.
• Knowledge of budget control principles, practices, and procedures.
• Excellent interpersonal, verbal, and written communication skills.
• Excellent organizational skills and the ability to prioritize and complete simultaneous projects.
• Ability to work successfully as both a member of a team and independently with minimal supervision.
• Ability to take initiative to plan, organize, coordinate and perform work in various situations when numerous and competing demands are involved.
• Ability to develop and implement policies, procedures, goals and objectives.
• Ability to effectively manage the work of others by providing information, guidance, and motivation.
• Ability to work evenings, nights and weekends as necessary.

About Florida Gulf Coast University

FGCU Recreation & Wellness is a department in the Division of Student Success & Enrollment Management. Our mission is to provide state-of-the-art facilities, innovative programs, a gateway to lifelong well-being, and an avenue for student success. Within these spaces, our community lives an active life, grows personally, develops professionally, and has fun. We are the recreational home for FGCU, operating 7 facilities across campus, with our newest, the University Recreation & Wellness Center opening in January 2020. The other facilities boast a competitive aquatic center, leisure pool, outdoor basketball and beach volleyball courts, over 7 acres of field space, and our beautiful waterfront. We provide the following programs and services for the campus community: Aquatics, Fitness, Intramural Sports, Prevention & Wellness, RecVentures, and Sport Clubs.

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