Maple Heights, Ohio
Columbia, South Carolina
Posted: 10-May-25
Location: Dallas, Texas
Internal Number: 25003592
JOB SUMMARY
System Director of Facilities is responsible for planning, directing, and managing facilities operations for Baylor Scott and White Health (BSWH), which may include building operations, maintenance, and other outsourced facility functions, vendors, or areas of responsibility. Ensures safe, reliable, and efficient operations of BSWH buildings, grounds, facilities, machinery, and equipment, including all critical utility and facility support systems. Monitors functioning of facility operations, including mechanical, electrical, fire, safety, plumbing, and waste management. Inspects facilities or reviews inspection reports to determine repairs and actions the work and improvements required. Collaborates with Real Estate, Operations, other departmental leadership to drive operational consistency within area of responsibility and across the BSWH system. Develops and implements policies, operating rules and regulations, and emergency procedures. Ensures all facilities and associated maintenance activities, programs, processes, and procedures are compliant with all regulatory requirements and BSWH standards and business objectives.
A division Director translates and implements strategic plans and objectives for area of responsibility. Makes final decisions on operational matters and ensures achievement of objectives. Recommends policies and organizational changes for area. Plans and executes projects and initiatives that meet annual objectives. Erroneous decisions at this level tend to have negative impact on the success of the area, business unit, and possibly the overall organization's operations. Plans and directs the operations of a department or area, with responsibility for staffing, processes, budgets, and costs of the unit. Leads and advises subordinate(s) to meet schedules, resolve technical problems, and monitor performance. Has a larger, more complex organization or functional area than a manager. Often has one or more managers or supervisors reporting to the role.
ESSENTIAL FUNCTIONS OF THE ROLE
1. Directs the facilities function for assigned area of responsibility for BSWH.
2. Recommends and implements facilities plans and priorities aligned to BSWH overall business objectives.
3. Leads the operations and services of the facilities and grounds maintenance departments, including the establishment of a preventive and corrective maintenance program that manages repairs, shutdowns, overhauls, and installation of new equipment and tools.
4. Collaborates with senior leadership on a regular formal and informal basis to discuss pertinent facilities progress, changes, or problems with the facilities.
5. Develops and implements facilities and maintenance policies, procedures, and guidelines to ensure safe and compliant programs for assigned areas.
6. Directs the selection and implementation of a maintenance management system and other technical tools that enable quality and productivity improvements.
7. Leads vendor management activities to ensure that contracts and service level agreements are in place and service levels maintained.
8. Ensures compliance with all applicable laws and regulatory requirements impacting BSWH facilities.
9. Leads and participates in facilities committees and system-wide teams that implement and monitor the life safety and utility plans.
10. Monitors service levels and customer satisfaction (visitors and staff) and implements continuous improvement activities to ensure the safety and quality of facility services.
KEY SUCCESS FACTORS
1. Bachelor?s degree in healthcare administration, business, or related field preferred.
2. 5+ years of experience in real estate, facilities, or health care operations.
3. 1+ years of experience in a leadership role.
4. Professional facilities certifications preferred, such as Certified Healthcare Facilities Manager (CHFM), Certified Healthcare Construction (CHC), Certified Plant Engineer (CPE), or Certified Plant Maintenance Manager (CPMM).
5. Knowledge of fire safety, life safety, construction codes/permits, and environmental care standards.
6. Experience using healthcare facilities and maintenance software systems.
7. Experience managing financial, contractual, and budgetary responsibility.
BENEFITS
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
- EDUCATION - Bachelor's
- EXPERIENCE - 5 Years of Experience
- CERTIFICATION/LICENSE/REGISTRATION -
Cert Healthcare Facilities Mgr (CHFM)