What Workforce Optimization contributes to Cardinal HealthWorkforce Optimization is responsible for developing and managing forecasting and scheduling models, as well as systems and methodologies needed for analysis, measurement, and assessment of volumes and staffing/scheduling effectiveness, planning and decision-making.Responsibilities Day-to-day planning, scheduling, forecasting, and Paid Time Off planning utilizing Amazon Connect Workforce Management (WFM)Real time monitoring of the day-to-day business to help meet business objectives.Schedules Meeting, Training, and responds promptly to business requests.Assists leadership team in MS Teams chats and working email requests from the business.