LBA Realty | LBA Logistics is a full-service real estate investment and management company with a diverse portfolio of industrial and office properties in major markets throughout the U.S. including California, Colorado, Washington, Arizona, Texas, Illinois, and New Jersey.  We are a privately held company that was founded in 1991 and are comprised of 250 team members. LBA Realty consists of several real estate investment funds and joint venture partnerships with multiple investors including sovereign wealth funds, endowments, foundations, pension funds, and high-net-worth individuals.

The Senior Property Manager role will oversee the day-to-day operations of an industrial and office portfolio. Overseeing a team of 3, you will manage a 4 MSF portfolio that includes Central Valley, Livermore/Pleasanton, San Leandro, Oakland, Fremont, San Francisco, and American Canyon.

About The Role

• Requires in depth knowledge of financial terms and principals of property management including budgeting, forecasting, variance reporting, CAM Reconciliations.
• Understands overall underwriting strategies and ROI for portfolio.
• Oversight of collections. Monitors and investigates tenant delinquencies with property manager pursuant to company’s collection policy.
• Oversee a team of three including two Property Managers and one Property Assistant based in Oakland.
• Ensure property assistants are contacting tenants to learn the status of delinquencies to update accounting department.
• Support real estate transactions including acquisitions, dispositions and financing.
• Enforce commercial leases’ provisions and company’s rent collection policy.
• Maintains excellent tenant relations by making regular rounds of the property and visiting with tenants to learn of their satisfaction or concerns with the property.
• Responsible for resolving elevated tenant concerns regarding property tenant services by communicating with tenants on the phone, in writing, or in person, in order to maintain high tenant satisfaction.
• Work closely with the Construction Manager in the completion of tenant TIs per the terms of the lease and in support of LBA’s interest.
• Manage capital improvements in support of the business plan for the asset.
• Oversee tenant space build-outs, tenant improvements in order to ensure high quality construction and compliance with construction drawings or building codes as requested by Regional Operations Manager.
• Leads project management with monitoring the performance of contractors working on the property in order to ensure adherence to schedules, workmanship, work orders and budgets.
• Participates in walking tours of vacant building spaces, as requested, to existing and prospective tenants in order to obtain new leases and renewals of existing leases.
• Manages the annual budgets for the properties in portfolio by gathering expense information throughout the year and calculating future expenses based on this historical information.
• Prepares monthly and/or quarterly property financial reports (such as variance and activity reports) for corporate office and Regional Operations Manager to review.
• By example, encourage employee development, innovation and teamwork through effective personnel management and by communicating clear standards and goals.
• Demonstrate strong leadership ability, good communication skills (verbal and written); understand regional goals, policies and procedures.
• Ability to implement customer service programs and to inspire property management team to exceed customers’ expectations.
• Establish program with property teams to ensure all service providers are adhering to company’s code of conduct while working in our properties.
• Able to multi-task in different facets of property management, including construction management, leasing and accounting.
• Must be a self-starter and work independently.
• Ability to interact with various levels of the management team to encourage team synergy.
• Be responsible for after-hours and emergency on-call coverage.
• Ability to solve practical problems, deals with a variety of concrete variables in situations where only limited standardization exists, provide input and propose solutions.
• Works well with others and has the ability to train and mentor subordinates.
• Work to build relationships with vendors, brokers and business community members.

What We Are Looking For In A Candidate 

• Minimum 5+ years of property management experience preferably with industrial assets.
• California Real License required.
• Bachelor's degree from four-year college or university; or two to four year's related experience and/or training; or equivalent combination of education and experience.
• Practical knowledge of safety rules, operating and maintenance instructions, and procedure manuals.
• Strong knowledge of Microsoft Office, including Word and Excel is required; Argus Enterprise and MRI a plus.
• Ability to travel to multiple locations as required.
• Excellent analytical, organizational, interpersonal and communication (written and verbal) skills required.
• Ability to engage a team and lead them to success through daily operations.
• Provide support, guidance and training to a team.
• Must be proactive in initiating continuous improvement with operational procedures/processes.
• Must adapt to change, be flexible and empathic.
• Must be highly customer service oriented and responsive with a great need for closure.
• Demonstrated initiative – ability to think and work independently.
• Ability to work well under pressure and balance multiple priorities and assignments to meet deadlines.
• Must be comfortable working in a fast paced environment where continuous improvement is expected.
• Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness.