What Customer Pricing Support contributes to Cardinal Health
Customer Pricing Support is responsible for proactive research, customer and supplier inquiries, and dispute resolution all with a concentration on customer pricing, acting as a liaison with internal and external key stakeholders. Services multiple customer accounts and/or processes in a fast paced and highly analytical environment.
Group mailbox routing and management
Manage customer escalations
Provide support to teammates onshore and offshore
Handle projects by meeting deadlines and providing constant communication with the customer
Demonstrates knowledge of financial processes, accounting policies, systems, controls, and workstreams.
Demonstrates experience working in a transactional finance environment coupled with strong internal controls.
Possesses an understanding of service level goals and objectives when providing customer support.
l Works collaboratively to respond to non-standard requests
Possesses strong organizational skills and prioritizes getting the right things done.
Bachelors degree in a business-related field, or equivalent work experience preferred
2-4 years experience preferred
Strong communication skills
Intermediate Microsoft skills
What is expected of you and others at this level
Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
Works on projects of moderate scope and complexity
Identifies possible solutions to a variety of technical problems and takes actions to resolve
Applies judgment within defined parameters
Receives general guidance may receive more detailed instruction on new projects
May contribute to the development of policies and procedures
Work reviewed for sound reasoning and accuracy
The candidate should possess the ability to think and function productively in a changing environment involving ambiguity
Demonstrates a commitment to meeting service expectations or fulfilling service agreements; consistently
Identifies opportunities to improve efficiency while providing flawless transactions and services; manages monetary assets and other resources to optimize cost-effectiveness
Maintains a strong focus on delivering high-quality work; holds self to high-quality standards
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities.We are a crucial link between the clinical and operational sides of healthcare, delivering end-to-end solutions and data-driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care. With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges – now, and in the future.As a global, growing company, we’re able to offer rewarding careers that let you make a positive impact on our customers and communities.