What Account Management contributes to Cardinal Health  Account Management is responsible for managing the success of the relationship with an assigned set of customers to achieve the goals and objectives identified by the customer and Cardinal Health. Responsible for identifying, tracking, and resolving customer pain points and, for facilitating, developing, designing, and implementing processes that improve overall customer experience. Act as customer advocate and liaison back into Cardinal Health organization with teams such as Sales, Customer Service, Pricing, Operations, Credit & Collections.OptiFreight™ Logistics is the leading provider of Inbound, Outbound, and Less than Truckload (LTL) Shipping and freight