Support assigned product line(s) for the Ameriprise Federal Savings Bank (FSB) Operations team. Responsible for understanding and maintaining reference documentation for all operational oversight processes, both internal and external, for assigned product line(s). Provide project support and lead process reviews identifying risk and develop solutions while maintaining regulatory and supervisory controls. Complete day-to-day operations processing tasks, such as auditing, processing transactions, and approval of reissued and rewritten transactions. Responsibilities Research, respond and resolve complex issues initiated by high-priority advisors, clients or other relationship partners accurately, efficiently and timely. Communicating the status of t