The Student Union provides an array of facilities and services in support of the university’s mission. The Events and Facility Coordinator provides daily management of the student union facility, ensuring a high level of customer service, student-learning focused undergraduate staff supervision, as well as skilled and proactive technical support.
This role manages the daily operations of the student union setup team, assists in the event reservation process, engages in campus outreach and training initiatives, and ensures facility security and emergency operations when needed.
Responsibilities:
• Coordinates with other union professional staff to maintain continuity/consistency of union services and operations
• Engages in pre-event planning, providing guidance and direction to users
• Provides and facilitates event support including audio-visual, technical, and event furniture set-up for Student Union users
• Assists with event crowd management, monitor services, safety, and security of the Student Union
• Identifies and resolves immediate operation issues within the policy, practices, and procedures when appropriate
• Clears and secures the Student Union at closing, ensuring all facility spaces are locked
• Analyze, enforce, and make recommendations regarding building policies and procedures

Education/Experience: Bachelor’s degree plus 1-year relevant facility and/or event management experience (includes higher education masters students with anticipated spring 2023 graduation) or 5 years full-time relevant experience including event management, facility management, and technology/audio-visual equipment.
Knowledge, skills, & abilities:
• ability to work with diverse constituencies.
• Ability to prioritize multiple work responsibilities in time-sensitive situations.
• Ability to work with limited supervision, supervise and delegate work to student staff.
• Ability to exercise good judgement, handle different situations with confidence and leadership, and be flexible.
• Knowledge of facility and event management.
• Knowledge of PC and MAC operating systems, and Microsoft Office Suite.
• Knowledge of the role of, trends, and best practices related to Student Union operations, facility management, and event management.
• Knowledge of event management software.
• Ability to build relationships within and outside the department.
• Strong interpersonal skills, including strong oral, written, and listening communication capabilities.

What We Prefer:
Education/Experience: Master's degree in education, student affairs, business administration, or related field