LOCATION: Hartford/West Hartford, Connecticut

 RESPONSIBILITIES: Specific responsibilities will include, but are not limited to, the following:

• Provide operational and financial management of properties
• Provide management services for building(s)
• Work with accounting team to prepare monthly financial reporting package(s)
• Provide regular reports on a timely basis regarding the status of properties, including information such as operational and leasing issues and capital projects
• Prepare annual budget(s) in detail, maintain cost controls, monitor financial reports, and explain budget variances
• Maintain all property records for fiduciary and reporting purposes
• Purchase supplies, materials, and equipment for use on or at the properties
• Ensure the timely processing and payment of property invoices, avoiding late fees
• Establish and maintain tenant relations through regular inspections, enforce property rules, resolve issues diplomatically and organize special events and services
• Interpret and administer the terms of the leases with tenants.
• Arrange for alterations to maintenance, upkeep or reconditioning of the property
• Establish and implement preventive maintenance programs
• Manage the property’s physical operations through property inspections, preventive, and general maintenance
• Oversee construction projects, build outs, and code compliance
• Administer warranties and ensure compliance with government-mandated regulations
• Actively participate in and/or lead the procurement and negotiation of new contracts to reduce operating expenses, seek optimal costs to improve service and delivery times
• Manage contracted services of security, maintenance, janitorial, HVAC, grounds, and other services
• Organize and oversee the schedules and work of administrative and maintenance staff
• Regularly review and document the performance of employees and contractors
• Review and monitor all service requests to ensure prompt and accurate processing of work orders
• Be able to effectively work with tenants and contractors as well as with State and local officials
• Directly supervise on-site and remote property personnel and oversee activities of contract personnel
• Act like an owner
• Prepare emergency response programs and be prepared to respond effectively to all emergencies
• Be available to respond to emergencies on a 24/7 basis
• Respond in a timely manner to client and management requests

QUALIFICATIONS:

• Minimum Education: Bachelor’s degree
• Preferred: RPA (Real Property Administrator) or CPM (Certified Property Manager)
• 5-7 years of commercial and retail property management or related experience
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite and Yardi
• Highly detailed with attention to detail and follow through
• Ability to work independently with minimal supervision
• Results-oriented, attention to setting goals and getting things done, not just delegating to others
• Ability to juggle multiple tasks; be a self-starter and maintain composure in a fast-paced work environment
• Earn the respect and confidence of the office team and outside parties.
• Possess superb people skills and a strong work ethic
• Possess strong interpersonal skills
• Ability to read, analyze and interpret professional journals, technical procedures, building/architectural plans, and governmental regulations
• Extremely service-oriented with the ability to interact with all levels of individuals and groups, both orally and in writing
• Ability to effectively present information and respond to questions from groups of managers, clients, tenants, and the general public
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and area
• Ability to solve practical problems and deal with a variety of variables
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
• Strong planning and organizing skills and a basic understanding of accounting
• Proven negotiation skills
• Ability to analyze and understand lease agreements
• Ability to work Monday through Friday 8 am to 5 pm and be available 24/7 for building emergencies
• Know how to delegate when necessary but still remain responsible for the task

5-7 years of commercial office and retail property management or related experience

Bachelor’s degree

Proficient in Microsoft Office Suite and Yardi