Summary/Objective:The Customer Support Representative reports directly to the Account Manager and will provide support by   executing and delivering on limited responsibilities. These tasks include contacting customer and/or vendor to ensure the timely submission of required documents.  This role requires outstanding communication and documentation skills. KEY RESPONSIBILITIES: Follow-up on all open work orders to ensure required documentation is provided in a timely manner Must take initiative to gather what is needed to move work order’s forward Ability to priority work as need Must recognize and act on changes to a work order’s status based on urg