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Account Coordinator - HVAC
Duties will include, but are not limited to assist Account Managers in the HVAC Service Department with the following duties. Ensure service requests and dispatches are well documented, coordinated, prioritized and organized. Oversee HVAC services for clients on a daily basis. Actively listening to customer needs and inquiries to determine appropriate service actions. Coordinate, schedule and dispatch service calls. Manage database. Efficiently and correctly corresponding with third-party providers. Resolving customer issues and concerns. Inform customers of any anticipated delays and any additional information needed. Able to meet deadlines. Review vendor quotes and proposals. Perform
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