The Truckee Donner Public Utility District (Truckee Donner PUD) Administrative Services Department is looking to fill the Conservation & Customer Services Senior Analyst position vacancy.
The Conservation & Customer Services Senior Analyst designs, implements, optimizes, evaluates, measures, verifies, and reports on electric and water customer service and conservation programs for the District. This is a technical, highly visible, customer-contact position that requires a balance of client relationship management, communication with staff executing programs, and management of a wide variety of programs. This position is responsible for technical administration and program management of customer service and conservation programs, including software capability advancement to support long term District customer engagement and outreach goals. This position leads efforts to refine and streamline processes related to each program, as needed. Please refer to the attached job description for the complete details and requirements.
Truckee Donner PUD
Truckee Donner PUD is a not-for-profit, community owned utility governed by locally elected Board of Directors.
Headquartered in historic Truckee, CA, in the incomparably beautiful Lake Tahoe Region, the Truckee Donner PUD is one of the most stable and progressive utility districts anywhere. With roots dating to 1927, the Truckee Donner PUD provides sustainable, reliable, and high-quality water and electric services to over 13,000 electric customers and over 12,500 water customers in greater Truckee, a service area of 45.5 square miles.
Mission: To provide reliable, high quality water and electrical power services while meeting customer demand, and to manage District resources in a safe, open, responsible, environmentally sound manner at the lowest practical cost. See About Us for additional details.
A degree in business administration or a related field is required, with a minimum of five years’ experience in project management. Microsoft Office Excel and Word experience, excellent customer service skills.
About Truckee-Donner PUD
Since 1927, the Truckee Donner Public Utility District (Truckee Donner PUD) has been providing the greater Truckee area with reliable and high quality water and electric services while guiding the community to conserve resources. Truckee Donner PUD is a non-profit, publicly owned utility governed by locally elected Board of Directors of the District. All the benefits of public power remain in the District in the form of reliable electric service and high quality water at fair, reasonable prices