The purpose of this position is to manage multiple functions of building operations and maintenance for a portfolio of buildings.
ESSENTIAL DUTIES AND RESPONSIBILITIES Manages the operations and maintenance of facilities within scope of services.
Develops and maintains positive client relationships.
Develops and leads client meetings on unresolved facility issues in an expeditious and professional manner including developing strategy and reporting on status
Communicates to clients regarding property profiles, emergency preparedness plans, site inspections, facility audits, work order progress reports, and other related reports.
Manages and coaches' facilities staff to deliver excellent service levels for the client within budget. Develops and recommends strategic facility management objectives for clients.
Researches and implements new processes to improve operational efficiency. Provides recommendations for cost savings initiatives based upon observations of operation, and where additional efficiencies can be implemented.
Work with regional team members on strategic portfolio exercises in order to standardize operations/ outline and implement efficiencies.
Responsible for facilities inspections and reports. Conducts annual site visits to remote locations, and prepares site assessment report including evaluation of conditions and recommendations for improvements. Follows up with appropriate stakeholders to address deficiencies identified. Provides recommendations for asset investment planning.
Coordinates, oversees and/or manages repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance and janitorial work. Reviews work orders to ensure that assignments are completed.
Obtains and reviews price quotes for the procurement of parts, services, and labor for projects. Perform after hours/weekend on-call duties on rotating schedule. Provides oversight and assists with coordination for moves, adds and change activities.
Provides oversight for capital projects. Prepares capital project and operating budget and variance reports.
Ensures all assets are up to date in CMMS system, and all preventative maintenance tasks are scheduled and completed within allocated time frame.
Manages vendor relationships and provides guidance to vendors on work order and billing procedures. Responsible for accuracy of cost center coding.
Responsible for review of all sundries billings within region for accuracy and proper cost code billing.
Position requires strong financial skills including the ability to independently manage and develop operational and capital budgets and management of monthly reforecast accuracy
Uses PC and/or PDA for work order system, email, ESS and training. Provides process and procedure training.
Conducts financial/business analysis including preparation of reports.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination.
Plans and monitors appropriate staffing levels and utilization of labor, including overtime.
Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies.
Leads by example and models behaviors that are consistent with the company's values.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 2-5 years' work experience as a Facilities Manager or equivalent level position required.
EDUCATION and EXPERIENCE High school diploma or general education degree (GED) required. Minimum of four years of related experience and/or training. Associates degree or Bachelors degree preferred with focus on business, technical or management areas. Prior supervisory experience preferred.
COMMUNICATION SKILLS Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.
FINANCIAL KNOWLEDGE Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.
REASONING ABILITY Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing multi-site environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
OTHER SKILLS and/or ABILITIES Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order system.
Working knowledge of architectural, electrical and mechanical systems. Working knowledge of leases, contracts and related documents.
SCOPE OF RESPONSIBILITY Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment my cause short-term impact to department.
Internal Number: 20019742
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.